We have compiled some information here so that you can start relaxing with us from the very first minute and we can prepare your arrival in the best possible way. You can also find events and many other interesting topics about the hotel in our HotelApp and here on the website.
We are already looking forward to welcoming you in person soon!
If you are travelling by car, we recommend booking your car crossing on the ferry in good time. Bookings can be made at www.faehre.de. No reservation is required for pedestrians on the ferry.
Our hotel shuttle service will be happy to collect you directly from the harbour or airport, provided you book at least one day before arrival. We charge a flat-rate transfer fee of €15 per room for both arrival and departure. Please let us know your arrival time by phone, via the app or by email at least one day before arrival.
We charge €14 per vehicle/night for parking in the hotel's own underground car park or in one of the car parks on the hotel grounds. If you are travelling with an electric car, charging stations are available in our underground car park.
We are also happy to reserve a table for you in one of our restaurants on a daily basis and you decide each day whether you would like to eat à la carte or the menu at a price of €48 per person/evening. Please let us know if we can reserve a table for the earlier time of 17:30 or 18:00 or if you prefer the later table time of 19:30 or 20:00? Alternatively, you can make table reservations for our restaurants "bi a wik" and "sydbar" directly and conveniently online using the buttons below.
Our wellness therapists will pamper you with soothing cosmetic treatments or relaxing body massages. You are welcome to browse through our SPA menu.
Due to the high demand, we recommend that you book your individual wellness treatment before you arrive: conveniently up to 4 weeks in advance using our reservation tool online. Simply register as a hotel guest with your reservation confirmation number (e.g. 123.456) & your surname.
For detailed advice or to arrange a personal appointment, you can reach our eilun SPA team daily from 9 am to 6 pm on 04681/9920100 or by e-mail eilunspa@upstalsboom.de.
Please note: For sustainability reasons, we no longer offer disposable bathing slippers, so please bring your own bathing shoes!
Children up to the age of 12 are welcome in the pool area every day from 9 am to 5 pm. We thank you for your understanding that children are only permitted in the sauna world and fitness room from the age of 16.
Please remember to take out travel cancellation insurance, e.g. with our partner ERGO travel insuranceto avoid possible costs in the event of cancellation or changes at short notice.
